Make it personal
First, understand your patient’s home circumstances or access to health information. You can find out by asking questions like, “Who can help you at home?” or “What are some fall-prevention measures you can take at home?”
Break it up
As part of your discussion with patients, make treatment less overwhelming by breaking down instructions and spacing out directions so it is not all at once. This will also help the patient digest the information before being discharged.
Understand their learning style
Adults learn in a variety of different ways and can be categorized into three main categories: auditory, kinesthetic and visual. It is important understand how the patient likes to process information, and appeal to that learning style to ensure full comprehension of the material.
An effective way to confirm that your patients understand their plan of care is to ask them to repeat it back to you in their own words.
Relate to real life
Relate what you are teaching to real-life scenarios. Have the patient reflect or compare what you are teaching to different real-life examples or experiences.
Spread the word
An organization-wide health literacy protocol will make your job easier. Assessment tools are available to help identify opportunities and barriers—visit the Centers for Disease Control and Prevention for suggestions.
Continue to arm yourself with strategies and information to help improve your patients’ health literacy—and hopefully their outcomes. Find out how a mixed learning approach with the Uplift program can help arm your caregivers with the right tools and interventions to appeal to all patients. Learn more about Uplift here.