Leveraging Technology to Improve Clinical Outcomes

How technology helped Connecticut-based Vernon Manor improve quality


Shawn Scott

Sr. VP Corporate Sales, Medline

Published Mar 20, 2018

In 2015, the average number of survey deficiencies for nursing facilities in the U.S. was 8.6, the highest number of deficiencies since 2010. Just one year later, the Regulations of Participation were introduced, the largest update to nursing home regulations in more than two decades. One way providers are navigating the changing requirements is investing in technology that provides real time feedback on potential survey deficiencies and helps create a plan to take proactive action.

For Connecticut-based Vernon Manor Care, technology has played a critical role in enhancing clinical quality. While the facility has 40 years of experience providing care to the local community, owner Paul Liistro understood that the changing regulations called for proactive measures in order to set the facility up for success.

“One way we’re going to navigate the future is to rely on software solutions. And our software solutions for the first time are robust enough to make a huge difference in productivity and analysis, predictive analytics, and ultimately patient care.”

Through a partnership with Medline, Vernon Manor found their solution in abaqis®, a web-based system that manages their survey readiness and QAPI. The system uses a combination of resident interviews and observations to provide actionable data that identifies regulatory areas the facility should focus on to improve quality improvement efforts.

Highlights of Vernon Manor Care’s 2017 Results

  • Zero severe deficiencies (G-level or higher) compared to several G-level deficiencies
  • Only three standard survey deficiencies, whereas the Connecticut average is 5.2

Click here for a full case study on how Vernon Manor Care leveraged abaqis to improve readmissions and clinical quality

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