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Creating a healthy, sustainable future for all

At Medline, we believe we can–and should–make a positive, lasting impact on the people around us. It’s this belief that moves us to work together to make our communities–and our planet–healthier and stronger.

This report details our social responsibility efforts throughout 2019.

Download executive summary (PDF)

Transformative Vision

Our approach to building a better world

We make healthcare run better. This mission holds true not only for our healthcare partners but for the world we live in. This mission, combined with our agility and scale, shapes how we serve our communities and the environment.

A message from our leaders

We all play a role in ensuring a world full of good health, safety and security. As a company and integrated partner supporting health systems and their patients, Medline has spent more than 50 years making healthcare run better. Our efforts extend beyond our products and services and into the communities where we live and work, as well as low-resource communities around the world.

Here are just a few of our accomplishments from 2019:

  • Our total carbon dioxide emissions per square foot of space was reduced by 5%, helping make Medline more eco-friendly and energy efficient.
  • Medline ReNewal, our device-reprocessing arm of the business, reprocessed more than 5 million instruments, diverting more than 1 million pounds of waste from landfills.
  • Through our Community Impact Grant program, we donated $350,000 to organizations focused on breast cancer, medical care transportation and healthcare for vulnerable populations.
  • We led eight unique global health projects focused on supply chain optimization, perioperative efficiency and health education designed to empower communities and free up resources. We also donated $3.1 million in product to medical relief organizations.

While the information presented in our 2019 Social Responsibility Report is looking back a year, we’re proud of not only what we’ve accomplished, but the foundation we’ve set to continue helping make a lasting and sustainable impact on individuals and their communities, around the world, for years to come.

Andy Mills


Charlie Mills

Chief Executive Officer

Jim Abrams

Chief Operating Officer

About Medline

We are a healthcare company: a manufacturer, distributor and solutions provider focused on helping our partners improve healthcare operating performance.

What we do

Medline works with health systems large and small to provide the clinical and supply chain resources they need to deliver their best care to every patient.

How we do it

With the agility of a family-owned business and the scale of a large, financially strong company, we’re able to invest in our partners’ long-term growth and rapidly respond with customized solutions.

What we value

  • Our commitment to our healthcare partners, our colleagues and our communities
  • Being open to new ideas, two-way communication and challenging the status quo
  • Continuously improving our quality, service and results, and doing so with integrity
  • Doing whatever it takes to help our partners provide the best care

These values shape every aspect of our day-to-day business and our approach to social responsibility.


employees worldwide


countries where we do business


medical and surgical products

$13.86 billion

in overall sales

Our social responsibility

As committed as we are to serving our partners, we are equally committed to serving humanity. Social responsibility is in the fabric of who we are, from the way we do business to the pressing issues we tackle. We believe change is possible and we’re using our agility and our scale to make it happen, creating solutions that strengthen communities, preserve the environment and improve people’s access to care.

We’re committed to making a lasting positive social and environmental impact here in the U.S. and around the world. Our Corporate Social Responsibility program brings the best of Medline–our hands-on expertise, breadth of experience and financial resources–to the people and organizations that need us most.

What we do to make a lasting impact

We focus on creating positive change in three key areas: Global Health, Community Impact and Sustainability. We work together with our healthcare partners, employees and communities to identify the places–and the causes–where we can make the biggest impact.

Global Health

Through our Global Health Initiative, we help overcome the barriers that prevent people from getting the healthcare they deserve. We do this by taking what we’ve learned from working with the world’s top health systems and bringing it to underserved communities. These efforts help build strong, resilient health systems all around the world.

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Community Impact

We help strengthen our communities by working to ensure every person can have an equal chance at leading a healthy life. We do this by supporting local organizations with programs to address the social, environmental and economic conditions that impact people’s health outcomes.

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Our sustainability solutions help protect the environment and, by building healthier energy sources, we’re reducing our impact on the environment–and helping our partners do the same.

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Supporting UN Sustainable Development Goals

Our vision for building a better world is closely tied to the Sustainable Development Goals (SDGs) adopted by the United Nations in 2015. The SDGs are 17 global initiatives for achieving a sustainable future for all by the year 2030. The work we do to create positive social change aligns with many of these goals, including those to protect the health and well-being of all people, promote sustainable economic growth and ensure access to affordable, clean energy.

Community Impact
Global Health
Employee Well-being