Improve your quality of care and survey results.

INTERACT (Interventions to Reduce Acute Care Transfers) is a quality improvement program shown to reduce hospital readmissions by up to 24 percent1. The program is designed to target three key strategies to help you reduce potentially avoidable hospitalizations:

  1. Prevent conditions from becoming severe enough to require acute hospital care.
  2. Manage selected acute conditions in the nursing home.
  3. Improve advance care planning for residents for whom a palliative of comfort care plan is appropriate.

The INTERACT eCurriculum includes online training as well as guides, resources and tools that give you everything you need to start the process of safely reducing unnecessary hospital transfers, admissions and hospital readmissions.


See how the INTERACT eCurriculum is impacting the nursing staff

INTERACT eCurriculum

The INTERACT eCurriculum is comprised of 11 modules covering all aspects of the INTERACT quality improvement program from the perspective of every role involved, including medical directors, administrators, physicians, RNs, NPs, PAs, social workers, LPNs, CNAs, rehabilitation staff, dietary, housekeeping and family members.

To get a sample of a module, watch Module 1 for free. You can also hear from Joseph Ouslander, MD, creator of INTERACT by watching the video to the left.

Certificate of Completion

The certificate of completion is awarded to facilities who successfully complete the INTERACT eCurriculum with 100% compliance of assigned staff courses. The certificate serves as:

  • A new form of INTERACT marketing collateral
  • Proof of INTERACT proficiency for State Surveyors and Acute-Care Partners
  • A differentiator in the competitive Post-Acute marketplace

Read what facilities are saying about the benefits of INTERACT eCurriculum completion.

“We immediately saw a significant decrease in re-hospitalizations. Within weeks of implementing INTERACT, our 30-day readmission rate fell from about 30.5 percent to 10.6 percent.”

Casey King, LNHA Administrator, Mansfield, OH

Dedicated Program Manager

Your facility will be assigned a dedicated program manager who has the knowledge and experience to guide your training, implementation and ongoing evaluation.

Learn More


1. Ouslander, MD, Joseph, et al. “Potentially Avoidable Hospitalizations of Nursing Home Residents: Frequency, Causes, and Costs.” Journal of the American Geriatric Association. no. 58 (2010): 627-635. et al Avoidable Hospitalizations of Nursing Home Patients JAGS 2010.pdf (accessed November 29, 2012).