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Medline Makes it Easier for Patients to Receive Critical Supplies through New Patient Home Direct Deal with ViaQuest


Robust resources, efficiencies and dedicated service to drive $100,000 in savings

Northfield, Ill., Dec. 30, 2016

Experts say the graying of America and rising number of chronic conditions are compelling more people to seek quality healthcare in their homes. In order for home health agencies to keep up with demand, enhance the well-being of patients and remain competitive, they must align with strategic partners who can help drive improved outcomes. That’s why ViaQuest Home Health and Hospice turned to leading medical supplier Medline to simplify how patients across Indiana, Ohio and Pennsylvania can receive vital medical supplies at home.

As part of this new patient home direct deal, Medline will ship anywhere in the country in 48-hours guaranteed with the majority of orders coming next day. This is possible through the company’s more than 40 distribution centers strategically located across the country to ensure customers can receive high quality products when and where they need them most.

Robust Resources and Expertise

As a manufacturer and distributor of medical supplies and clinical programs, Medline helps facilities achieve both clinical and financial success. For ViaQuest, Medline took a closer look at adult brief usage and discovered varying types being used in multiple locations. Teams conducted a trial to reduce variance which led to more focused training and improved pricing. The company is now exploring similar ways to uncover additional savings for gloves, skin health and wound care products. In addition, the Medline Care Solutions program will allow Medline to handle non-Medicare billing for approved supplies. This means agencies can order from one medical supplier instead of multiple companies.

“Today’s healthcare leaders are under pressure to deliver quality, improve patient care and bring down expenses. This can be a tall order without trusted partners by your side,” says Joshua Paul, regional vice president, homecare division, Medline. “Our dedicated teams understand the healthcare business and the pains our customers face. This partnership with ViaQuest is a perfect example of how Medline can bring expertise and resources from across an entire company together to drive meaningful results.”

“With the challenges facing our industry today, we needed more than a medical supply vendor,” says Kathy Richard, RN, chief clinical officer, ViaQuest Home Health and Hospice. “With Medline, we found a strategic partner who took the time to understand our specific business goals and provided us the specific tools we needed to manage our cost. From clinical expertise to business analysis and reviews, we expect to see advanced clinical outcomes and enhanced cost management with Medline for 2017.”

After nearly two decades of home care experience, Medline understands that home health agencies need more than quality medical supplies. Learn about the comprehensive suite of services and programs available by visiting

About Medline

Medline is a global manufacturer and distributor serving the healthcare industry with medical supplies and clinical solutions that help customers achieve both clinical and financial success. Headquartered in Northfield, Ill., the company offers 350,000+ medical devices and support services through more than 1,200 direct sales representatives who are dedicated points of contact for customers across the continuum of care. For more information on Medline, go to or to connect with Medline on its social media channels.

About ViaQuest

ViaQuest, Inc. is a healthcare company that believes strongly in choice for its employees and the people it serves. Its areas of expertise include home health and hospice, mental and behavioral health, veteran services, employment services, and developmental disabilities throughout Ohio, Indiana, and Pennsylvania. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, empowering individuals to function independently and live their best possible lives. Through a wide range of innovative services referred to as ViaQuest’s Circle of Care, a skilled, dedicated staff ensures that the people served are active participants in their own care. The company is based in Dublin, Ohio. For more information, call ViaQuest at 614.339.8408 or visit

2018-06-05T15:25:13+00:00 Newsroom|