Institute for
Healthcare
Excellence

Executive Education
for Healthcare Leaders

PROGRAMS ARE NOW LIVE,
VIRTUAL EVENTS THROUGH 2020.

Class sizes are limited, register now!

Cultivating transformational leadership.

The Medline Institute for Healthcare Excellence is dedicated to transforming every aspect of the healthcare experience. Our mission is to help our customers cultivate transformational leadership within their organizations to improve their financial position in the face of mounting pressure.

We provide exclusive, immersive executive education programs for and with visionary healthcare leaders committed to empowering all areas of their organization to exceed the expectations and imaginations of those who count on them for care.

The Medline Institute for Healthcare Excellence is designed for practical, real-life applications that can be immediately implemented. These live executive education programs are free of charge.

Explore our programs.

LIVE, VIRTUAL 2020 programs

How to Transform Your Culture for Exceptional Experiences and Financial Performance

Instructor: Kristin Baird MHA, BSN, RN

Dates: August 11-12, 2020

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Safe & Sound Family Engagement: How to Partner for Safer Care

Instructors: Karen Curtiss, BCPA | Mary Foley, RN Ph.D.

Dates: September 1-2, 2020 | November 10-11, 2020

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Improve Organizational and Team Member Communication to Improve Results

Instructor: Joe Leggio

Dates: September 15, 2020

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Improve Organizational and Team Member Communication to Improve Results

Instructor: Joe Leggio

Dates: October 15, 2020

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Power Up Your Staff Engagement to Drive Passion, Loyalty & Financial Success

Instructor: Kristin Baird, MHA, BSN, RN

Dates: September 22-23, 2020

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Promoting Patient Engagement in Health Care: Key Skills and Implementation

A Johns Hopkins Patient Engagement Program

Instructors: Stephen T. Wegener, PhD, ABPP-RP | Nicole Schechter, PsyD, ABPP-RP

Dates: November 18, 2020 | December 10, 2020

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Exceptional Patient Experience Catalyst Training

Instructor: Diane S. Hopkins

Dates: October 27-29, 2020 | December 1-3, 2020

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Testimonials from past participants

See what participants have said about the program and instructors.

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Institute faculty members

Our programs are developed and led by industry experts who are widely recognized as leaders in their field, authors, innovators and skilled educators.

Kristin Baird,
MHA, BSN, RN

President and CEO of Baird Group patient experience consultants, author, and speaker

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Karen Curtiss, BCPA

Founder of CampaignZERO, Co-Chair of the Falls Prevention Workgroup within the Patient Safety Movement Foundation, and author

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Mary Foley, RN PhD

Director of the Center for Nursing Research and Innovation, School of Nursing, University of California San Francisco

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Diane S. Hopkins

Healthcare strategy consultant, author, and faculty member of the Medline Institute for Healthcare Excellence

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Joseph Leggio, MBA, BFA

Associate Executive Director/Vice President of Experience Services for the New York City Region at Northwell Health

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Angela Fieler,
MPA, CMQ/OE

Certified Executive Coach with 30 years in healthcare; former U.S. Navy

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Lisa Petrilli, MBA

Sr. Director, Strategic Marketing and Head of the Medline Institute for Healthcare Excellence

Contact Info
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Nicole Schechter, PsyD, ABPP

Assistant Professor of Physical Medicine and Rehabilitation in the Johns Hopkins University School of Medicine.

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Stephen T. Wegener, Ph.D., ABPP

Director, Division of Rehabilitation Psychology and Neuropsychology in the Johns Hopkins School of Medicine.

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