Having trouble with Medline.com?

Technical Support

Our Help Desk offers Live Technical Support where we can remotely control your computer to help troubleshoot an issue or problem you are experiencing.

Medline Customers can start a remotely controlled session with these steps:

  1. Call the Help Desk at (800) 216-5954 and request a remote session.
  2. Navigate to https://medline.bomgarcloud.com
  3. Enter Session Code to initiate session

Medline.com supports the following browsers:
  • Microsoft Internet Explorer 9 and newer
  • Google Chrome (latest version)
  • Mozilla Firefox (latest version)
  • Apple Safari (latest version, Mac and iPad)
Medline.com users with unsupported browsers may experience difficulty viewing some areas. To update your browser, please visit www.microsoft.com/ie, www.google.com/chrome or www.mozilla.org/firefox

Interested in connecting to Medline via PunchOut?

The Medline PunchOut program supports online purchasing systems, which are common in business-to-business environments. Click the link below for more information and FAQ’s about this capability.

Medline PunchOut FAQ pages.pdf
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