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Issue reporting

Have a COVID-19 related concern to report associated with a Medline facility, employee health & safety or our products?

At Medline, we are committed to ensuring the safety of our employees, customers and the community at large during the COVID-19 pandemic. In addition, Medline is committed to doing all we can to combat any fraudulent activity that may unfortunately be occurring in connection with COVID-19 and the resale of Medline products. Medline will not tolerate any such activity and we will aggressively pursue third-parties that seek to take advantage of this crisis.

How to report a COVID 19 issue


  • U.S: +1 (866) 833-3450
  • Canada: +1 (866) 833-3450, +1 (855) 350-9393


Reporting may done by completing the form below.

Please complete as much of the information requested below as possible. Fields marked with an asterisk are required. Once you submit this report, you will receive a confirmation notice that Medline has received the report. A Medline representative may follow up to request copies of invoices, contracts, pictures of product and any other relevant documentation that can help us to investigate the situation.

Covid Issue Reporting Submissions

  • Tell us about the COVID-19 concern you would like to report

  • Please be aware that the information you supply about yourself, or any aspect of Medline’s operations may result in actions or decisions that may affect others. We ask you to provide only information that, to the best of your knowledge, is correct. The company will take no action against you for submitting information in good faith, even if it turns out to be inaccurate. However, if you knowingly provide false or misleading information, it may result in disciplinary or judicial action.

    Medline respects your right to privacy. We will collect, use, and disclose the personal information you provide in accordance with our Privacy Policy. In addition to the third party disclosures described in our Privacy Policy, Medline may share all personal information you provided in this form with third parties including but not limited to law enforcement agencies, governmental authorities, regulators or courts: (i) to comply with a law, regulation, court order, or other legal process; (ii) to meet our legitimate interest in detecting, preventing, investigating and responding to fraud, intellectual property infringement, violation of our contracts or agreements, violation of law, or other misuse of Medline products or services; (iii) to protect Medline rights or property or yours or others’ health, safety, welfare, rights, or property; or (iv) under similar circumstances to address issues related to the COVID 19 situation. If Medline elects to share personal information with law enforcement agencies, governmental authorities, regulators or courts, Medline will have no control over that personal information.

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