The IDN’s supply chain leadership realized their clinical and materials management staff were spending too much time on supply delivery logistics and inventory management. As effort spent searching for medical supplies increased, patient care and clinician satisfaction decreased.
“A hospital’s supply chain needs to provide the right product at the right time to the right clinician,” explained the IDN’s Associate Vice President of Purchasing and Supply Chain. “We recognized that by enhancing a few time-consuming processes, clinicians would be able to focus more on patient care.”
It was clear to leadership that they needed to address these challenges in the near term, while making a fundamental shift in their long-term supply chain design. They wanted a single strategic partner whose distribution expertise would help them achieve a best-in-class supply chain. They chose Medline.
“When I joined, I realized having an integrated partner to consult is key. Medline has a single point of contact we can count on to identify and implement supply chain optimization efforts,” noted the IDN’s Associate Vice President.